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HINDSIGHT20/10

Uber-benchmarking

“Hindsight,” as you are probably familiar, implies “the ability to understand an event or a situation only after it has happened”. As such, with the wisdom of hindsight it becomes easy to know what the “right” decision could have been, given the outcomes that exist in its reality. In hindsight decisions and patterns become painfully obvious, which were not from the outset. Hindsight 20/10 is the innovative self-service benchmarking tool which — through our “Comparative Scan” — allows you to compare vital components of your operational efficiency “Cost” and “Headcounts” against similar industry peers.

The “Comparative Scan” unfolds the various ways you are stacked up with respect to attributes similar to your industry, revenue size and regional peers (especially in terms of a specific process or departmental functional costs and their respective headcounts).

Hindsight 20/10 platform allows you to discover the “right” choices more clearly and well in advance of the time of decision making.

HINDSIGHT20/10

What is Benchmarking?

What is Benchmarking?

“If you know the enemy, and know yourself, you to need fear the result of a hundred battles – Sun Tzu, The Art of War

Competitive benchmarking enables you to know your competitors in terms of the business processes, performance metrics, and the successful best practices adopted by similar industry players. These are primarily measured on three dimensions namely; Process Quality, Cycle Time, and Cost.

ALL companies want to be the best. Benchmarking gives you the advantage and allows you to outperform other organizations within your industry. It improves your operational efficiency by constantly improving your performance through new ideas, best practices and procedures you learn from other best in class peer companies. It also provides you with the competitive edge in working with your customers. The most relevant dimension of any benchmarking exercise are “Costs” and “Headcounts”, as people costs constitute approximately 60% of the total departmental functional cost.

Benchmarking?

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